Click below to read and write reviews on Direct Line Insurance Products. Let us know your experience on the best insurance quotes and customer service for you and make comparisons with other insurance companies to see how they score.
| Product | Category | No. of reviews | Average Rating |
|---|---|---|---|
| Direct Line Business Insurance | Business Insurance | 0 | -  Write your review |
| Direct Line Car Insurance | Womens Car Insurance | 100 | 3.0  Write your review |
| Direct Line Home Insurance | Home Insurance | 9 | 2.4 Write your review |
| Direct Line Pet Insurance | Pet Insurance | 10 | 3.4 Write your review |
| Direct Line Breakdown Cover | Breakdown Cover | 10 | 4.6 Write your review |
| Quote Line Direct Car Insurance | Car Insurance | 3 | 8.7 Write your review |
| Direct Line Travel Insurance | Travel Insurance | 1 | 10.0 Write your review |
| Premier Line Direct Business Insurance | Business Insurance | 0 | - Write your review |
| Direct Line Caravan Insurance | Caravan Insurance | 0 | - Write your review |
| Direct Line Life Insurance | Life Insurance | 1 | 0.0 Write your review |
| Quote Line Direct Travel Insurance | Travel Insurance | 0 | - Write your review |
Review by
RobertBarlow
on 25th Nov 2008
User Rating : 0
Respect :
0
Item: Direct Line Pet Insurance
We've had both our dogs insured all their lives with Direct Line, with no claims till now.One dog has epilepsy and dementia. They've declined to pay anything towards the epilepsy because he had it mildly in the past and we didn't claim at that time.The dementia treatment is ongoing. It has taken them forever to agree to pay for it, and now they want a fresh claim form filled in for every bill and countersigned by the vet. Invoices from the vet aren't good enough. It's mindless ...
RobertBarlow's full review | 121 words
Review by
rayebee
on 13th Nov 2008
User Rating : 10
Respect :
0
Item: Direct Line Car Insurance
In 2006 I had a Head on collision not my fault I was seriously injured. While I was in hospital, DL took care of the storage and had the car assed for damage, within days I was told the write off price I would get, I agreed and got the Cheque within days.
I was given a solicitor of there choosing. I had a limit of £1000,000 for legal expenses, the case was finally ended in 2008, Top marks to Direct ...
rayebee's full review | 109 words
Review by
philburtonfrench
on 5th Nov 2008
User Rating : 0
Respect :
0
Item: Direct Line Car Insurance
Previous premium was £330 with Direct Line. I upgraded my car half way through the year, it cost me £60 to upgrade the insurance. So, when I went to renew for the following year, I was expecting a very maximum price of £450 (300 + (60x2)), but the best they could offer was £530, so an increase in a year of £200 or 60%.
Totally unreasonable especially since I am now 25, have never had an accident or anything stolen and have been with Direct Line for 7 ...
philburtonfrench's full review | 83 words
Review by
duskcity
on 2nd Nov 2008
User Rating : 0
Respect :
0
Item: Direct Line Car Insurance
I am under 25 and had a £500 excess on my Direct Line Insurance policy. My Ford Escort was written off in January 2008. It's valuation was around £1200 at the time. After many calls and letters, several months later, I received a cheque for £120. They stated that they had deducted around £500 for a scratch on one of the doors. I had to gather online evidence of the car's value and current selling price, as well as many examples that there were many used, identical, ...
duskcity's full review | 196 words
Review by
derizzo
on 30th Oct 2008
User Rating : 1
Respect :
0
Item: Direct Line Car Insurance
Basically hit by Tesco lorry 2 days prior to departure to USA for two months. Tesco admitted full liability. Car towed away same day, all instructions letters etc done. Got back two months later and the claim had not even been assessed. No-one knows why, no-one rings back. Need to see brother who is very ill. Normally tow caravan and stay two miles from his warden assisted flat. Asked DL to pay any excess that we would incur in extra charges in hotel (all delays were there fault) and DL ...
derizzo's full review | 192 words
