Read and write reviews of First Direct personal finance products and services.
| Product | Category | No. of reviews | Average Rating |
|---|---|---|---|
| First Direct Telephone Banking | Telephone Banking | 0 | -  Write your review |
| First Direct Cash ISA | Cash ISA | 0 | - Write your review |
| First Direct Internet Banking www.firstdirect.com | Internet Banking | 63 | 6.7  Write your review |
| First Direct Loans www.firstdirect.com | Online Loans | 0 | - Write your review |
| First Direct Childrens Saving Account | Children's Savings Accounts | 0 | - Write your review |
| First Direct Car Loan | Car Loans | 0 | - Write your review |
| First Direct Credit Card | Best Credit Cards | 1 | 0.0 Write your review |
| First Direct Current Account | Bank Accounts | 15 | 7.4 Write your review |
| First Direct Debit Card | Debit Cards | 0 | - Write your review |
| First Direct Gold Card | Best Credit Cards | 0 | - Write your review |
| First Direct Mortgages | Mortgages | 4 | 8.5 Write your review |
| First Direct Savings Account | Savings Accounts | 2 | 5.5 Write your review |
| First Direct Student Account | Student Accounts | 0 | - Write your review |
Review by
JTK
on 29th Nov 2008
User Rating : 10
Respect :
0
Item: First Direct Internet Banking www.firstdirect.com
Superb telephone service
Friendly people
Keep telling me that I should move money to another one of their accounts to earn more money.
I have been with first direct for around ten years now an I would not go anywhere else for my banking
JTK's full review | 50 words
Review by
Porkstone
on 24th Nov 2008
User Rating : 6
Respect :
0
Item: First Direct Internet Banking www.firstdirect.com
First Direct are by no means the worst internet bank but they seem to have stagnated and are not trying very hard.I have been with them for five years and apart from the useless credit card (I can't seem to successfully order anything with it) I have been mostly satisfied.Recently I went over my overdraft limit due to changing jobs and got hit with £25 unauthorised overdraft arrangement fee, I decided not to challenge it because I did go over by £2000 so thought it fair ...
Porkstone's full review | 192 words
Review by
Guest.
on 24th Nov 2008
User Rating : 10
Respect :
0
Item: First Direct Internet Banking www.firstdirect.com
I would recommend FD to all. We have been with them for 3 years, and when a problem does occur, this is always dealt with quickly and by someone who appears to care! The telephone customer service is without a doubt its differentiator, and I have yet to find a premier service that is
Guest.'s full review | 97 words
Review by
jc71
on 14th Oct 2008
User Rating : 3
Respect :
0
Item: First Direct Internet Banking www.firstdirect.com
Been with them 7 years without a problem until recently. I have just moved house and being self employed took some time off to work on the new house. I then received a letter pointing out that no payments had been made to my current account for just over a month and asking if I could contact them to review the situation. It appeared that they were under the impression that First Direct were not my main bank any more. They seemed happy enough with my explanation but still felt the need to reduce ...
jc71's full review | 280 words
Review by
Guest.
on 28th Sep 2008
User Rating : 9
Respect :
0
Item: First Direct Mortgages
Excellent customer service so far and competitive products. Excellent prompt answering of phone, like fellow reviewers nice to speak to a customer services centre located in UK. Competitive rates for offset fixed base tracker ...... application in principal being sorted.... I don't anticipate changing this review unless things do not go ...
Guest.'s full review | 51 words
