| Product | Category | No. of reviews | Average Rating |
|---|---|---|---|
| Hastings Direct Motorcycle Insurance | Motorcycle Insurance | 0 | -  Write your review |
| Hastings Direct Car Insurance | Classic Car Insurance | 57 | 2.2  Write your review |
Review by
swkiwi
on 2nd Dec 2008
User Rating : 1
Respect :
0
Item: Hastings Direct Car Insurance
Did not give me enough information when I rang on a Saturday. Now Tuesday, and am only just getting problem sorted - very bad as I really need a car 7 days a week at the moment.
swkiwi's full review | 50 words
Review by
mel b
on 8th Oct 2008
User Rating : 0
Respect :
0
Item: Hastings Direct Car Insurance
Avoid, someone hit my car at the end of aug the day the mot ran out on my car, it took hasting over a week to collect the car 4 weekds on with no contact i told them to keep me updated as i was looking to change the car before the accident happened they have fixed my car which cost £923 to fix, the car is only worth £400-$450 without a mot, the garage put the car through a mot and it failed now leaving me with no car the car was fine when it went to the garage. am sick of ringing ...
mel b's full review | 122 words
Review by
emlingremlin
on 23rd Jul 2008
User Rating : 0
Respect :
0
Item: Hastings Direct Car Insurance
No help whatsoever when making a claim - I had to do all the work (phoning repairers, sorting courtesy car, contacting solicitors) and had to chase Hastings every step of the way for progress reports. Non-fault claim took 6 months to sort, leaving me £150 out of pocket as my renewal came up before the claim had been closed.
Wrote a letter of complaint a month ago and still haven't received any response.
Said I was a member of the AA when I was actually with RAC. Have asked THREE times ...
emlingremlin's full review | 150 words
Review by
Simon Welch
on 17th Jul 2008
User Rating : 0
Respect :
0
Item: Hastings Direct Car Insurance
Having purchased a policy with a "protected no claims" I had to make a claim after an accident in which I was the innocent party. I was told that my no claims would be protected provided they recovered their costs from the other, foreign driver, but if they did not recover the costs - and they were very reluctant to even try - I would lose my no claims of many years standing.
When moving insurers, I had the devil of a job getting evidence of my no claims from them, no renewal notice having been ...
Simon Welch's full review | 97 words
Review by
kerals26
on 14th Jul 2008
User Rating : 0
Respect :
0
Item: Hastings Direct Car Insurance
I called Hastings to give them details of a speeding fine I got (my first) and they tried to charge me the equivalent of another £220 a year for it - nearly double my policy. I knew the woman was wrong in trying to charge me because when I had called previously re-adding a friend to my insurance I had been told by another member of staff that there was no charge for additional points. When I queried this with the woman that I spoke to when trying to give them the details she became very ...
kerals26's full review | 198 words
