| Product | Category | No. of reviews | Average Rating |
|---|---|---|---|
| MFI | Home & Garden / DIY Shops | 130 | 1.8   Write your review |
Review by
Matt Roy
on 28th Nov 2008
User Rating : 0
Respect :
0
Item: MFI
I don't agree with MFI blaming the credit crunch for this situation as I feel it has very little to do with that. I purchase my kitchen and bedroom furniture in May 2007 fitted in June 2007 and still not finished yet. I felt as though they were full of promises that were never fulfilled.
In my opinion, CUSTOMER CARE or lack of it was the sole problem with the way this company traded and poor supervision of the tradesmen fitting out is the primary companies problems.
If customer care ...
Matt Roy's full review | 234 words
Review by
Guest.
on 25th Nov 2008
User Rating : 0
Respect :
0
Item: MFI
Delayed 3 times on delivery of extractor fan, no notice received, I felt I had to do all the chasing, now been 2 months since I paid and I've ordered from a different supplier but now they are telling me it has been delivered and they seem to be putting me off on my refund, store manager not available whenever I have asked to speak to one or when he is 'the computer is letting him' and central customer service appear to have no information or authority, they cant just tell me whether the item ...
Guest.'s full review | 191 words
Review by
Carolyn Martin
on 21st Nov 2008
User Rating : 1
Respect :
0
Item: MFI
Ordered bathroom on 7/9/08 from Barnstaple store as they said they would match internet price. Arrange delivery for 18th November. Had phone call from Marktwo on 12th to say bathroom wouldn't be delivered until further notice. Barnstaple store closed down 2 weeks ago and Exeter has taken on customers. Tried ringing them constantly for last 2 days leaving messages but I haven't received a phone call back as yet. Marktwo wont refund money as they are a separate company to MFI and says I can order ...
Carolyn Martin's full review | 223 words
Review by
Guest.
on 18th Nov 2008
User Rating : 0
Respect :
0
Item: MFI
We ordered out kitchen from MFI on the 25th August, although we have got most of the cupboard we still have not received our appliances. We are currently in the process of trying to cancel the order as I never want to speak or see them
Guest.'s full review | 47 words
Review by
BernardT
on 13th Nov 2008
User Rating : 1
Respect :
0
Item: MFI
Order a kitchen in Sep 08. I am still waiting for delivery despite the old one being ripped out by MFI fitters on 29 Oct 08. I am currently looking at legal action to recover any cost incurred by myself. Don't go it alone use the Furniture Ombudsman 08701 620690 and lets hit them where it hurts. ...
BernardT's full review | 52 words
