| Product | Category | No. of reviews | Average Rating |
|---|---|---|---|
| Mothercare | Clothing & Accessories Shops | 11 | 2.8   Write your review |
Review by
Silkyzepher
on 24th Dec 2008
User Rating : 0
Respect :
0
Item: Mothercare
We ordered our pram from Mothercare as it was promised express next day delivery which we paid more for. The pram arrived 5 days later - no way express. I waited for the delivery at home with two kids & all they offer is a verbal apology from someone in a call centre!
The customer service leaves a lot to be desired. The call centre apparently takes all the complaints, provides the customer with many excuses & little else.
I will not be shopping at mothercare again - it doesn't deserve ...
Silkyzepher's full review | 111 words
Review by
naz26
on 19th Nov 2008
User Rating : 0
Respect :
0
Item: Mothercare
I bought a concord neo buggy from mothercares fulham store which then closed down so i had to go to their hammersmith store when my buggy had break problems.They took my buggy in for repairs which they told me would take 3 weeks.They gave me a loner stroller which looked absolutely filthy, it appeared to have old food stuck to it and it rattled loudly when I used it on a pavement.After 3 weeks mothercare had not contacted me regarding my buggy so i gave them a call they took my details but i ...
naz26's full review | 578 words
Review by
timderrick69
on 22nd Oct 2008
User Rating : 3
Respect :
0
Item: Mothercare
We had a serious problem with a Maclaren stroller from Mothercare (which left my wife completely distraught) and we complained to the Mothercare Head Office (in Cherry Tree Road). On the face of it they showed concern, but in reality we found them to seem highly unprofessional in their dealings with us. When we complained we felt as though we were ignored and we have not received a reply to our letters as of yet. So, if you are worried about buying over the internet because it is difficult to ...
timderrick69's full review | 259 words
Review by
jongsmith
on 1st Jul 2008
User Rating : 8
Respect :
0
Item: Mothercare
We shopped on the internet after trying a Quinny at a store to see if it would fit. The internet store let us down so we ended up buying from Mothercare anyway. Save the stress and just buy from Mothercare while you're
jongsmith's full review | 76 words
Review by
PieDizzle
on 16th Apr 2008
User Rating : 2
Respect :
0
Item: Mothercare
I have had many problems with Mothercare, the first was when I had phoned my local branch in Surrey Quays to see if they had the highchair I wanted in store. They told me they had and I went to purchase it within the store, upon arriving I was told by a rather brash member of staff there wasn't any. My husband then asked if he could buy the £29.99 model we wanted which was on display at a discount, despite the model on display coated in a layer of grey dirt and the harness straps ...
PieDizzle's full review | 605 words
