| Product | Category | No. of reviews | Average Rating |
|---|---|---|---|
| Chorus NTL | Digital TV | 1 | 1.0   Write your review |
| NTL | Phone Companies | 17 | 3.0 Write your review |
| NTL Broadband www.home.ntl.com | Broadband Reviews | 103 | 3.7 Write your review |
| NTL:home - TV, Telephone & Broadband Internet | Digital TV | 29 | 3.8 Write your review |
Review by
Big Dave Midlands
on 21st Aug 2008
User Rating : 2
Respect :
0
Item: NTL
This is a summary of my experiences with NTl over a 12 month period. Ok where to start?
Call centres:
In a word dire. Consistently failed to meet my customer needs at pretty much every interaction. I often spoke to people who I feel sounded like they did not care. Queue waiting times were regularly over 20 minutes which is poor. I was misinformed about the services I was paying for, how much I would be paying and what my phone number was.
Technical: ...
Big Dave Midlands's full review | 670 words
Review by
Guest.
on 24th Feb 2008
User Rating : 5
Respect :
0
Item: NTL
There prices are very competitive. NTL (now Virgin) offer a good competitive service, but there call centres service is very poor.
Guest.'s full review | 21 words
Review by
dfacer
on 9th Feb 2008
User Rating : 10
Respect :
0
Item: NTL
I am now with virgin medea ( was NTL ) in the 6 years that I was with NTL I have never had a problem with then, now it's been taken over by virgin, and the service is still good, when my broadband modem playing up, I call thier technical support centre ( ok it was in India, so is every body elses ) the guy on the end was very helpfull, because the fault was with their equipment, the cost of the phone call was credited back to my account, see if you get that with any of the broadband ...
dfacer's full review | 105 words
Review by
hopalong1972
on 23rd Nov 2007
User Rating : 10
Respect :
0
Item: NTL
Have used NTL for both my Business and Personal land line and they have always provided an excellent service and value for money,
hopalong1972's full review | 30 words
Review by
ammirza
on 18th Jul 2007
User Rating : 8
Respect :
0
Item: NTL
If you are in a cable area, thanks to God. The only thing which stops you from getting NTL phone is the activation time and the need of your presence at home as their engineer comes to make your line active. If you can cope with that, you can enjoy free weekend and evening calls for the same line rental as of ...
ammirza's full review | 75 words
